#1 For Customer Experience

Thank you for ranking us #1 in financial services for customer experience

Here at Age Partnership we are proud of the relationships we build with our customers, and as a result, the feedback we receive is invaluable to us.

We ask our customers to score us using an industry standard method called a Net Promoter Score and we are delighted to be ranked as #1 in the financial services sector.

Our customer centric approach has also been recognised on a national scale by Investor in Customers (IIC). Similarly, IIC have awarded us an overall score of 8.85 out of 10 – the highest in the financial services sector. Investor in Customers based this score on an independent assessment of how we operate and took direct and online feedback from customers and staff into account.

Net promoter scores

Source: https://www.research-live.com/article/news/first-direct-tops-nps-benchmark/id/4013222

Any feedback on your experience with us helps to ensure we are able to consistently improve our products and services and continually develop to meet your needs, as a much valued customer.

Review us here:

We use a number of platforms to collect your comments and feedback, enabling us to collect over 1000 pieces of customer feedback every month, including emails, independent websites and online forums.

If you would like to tell us about your experience, please click the link below: