Our Service

Independent specialists in equity release

Founded on the belief that our clients want honest, independent advice, the best plans and the fastest, friendliest service, we take enormous pride in the work we do. That's why we not only research the whole of the equity-release market to make sure that we recommend the best plan to suit your circumstances, but we also put great effort into negotiations with plan providers. This means we get better deals than are otherwise available.

Award-winning service

These factors have been central in making us the UK's leading over-the-phone specialist in equity release. A claim backed up by our having recently been named as Best Equity Release Advisor 2010 by 'What Mortgage' magazine and Best Equity Release Broker two years running by 'Mortgage Strategy'. We also aim to provide the highest possible levels of customer service. This means working efficiently so that you get your money as quickly as possible, while also keeping you informed at every stage of the process.

Customer feedback

We take great care to listen to the feedback of our clients. We are delighted to report that our customer satisfaction surveys consistently show that over 99% of our clients would be happy to recommend us to friends and family - an enviable statistic in this day and age.

(Source: Age Partnership customer satisfaction surveys, 2007 - 2010.)

  • "Equity release is a great product for many people, but it can seem complicated, and requires good advice. This is where Age Partnership comes in. It helps customers rather than sells to them. The advice is always for the benefit of the customer and their family."What Mortgage Magazine, October 2010
  • "Our advisor was excellent in negotiating very good terms from our plan provider. We would recommend Age Partnership's service to our friends and family."Mr and Mrs Britton, London

Frequently asked questions:

To understand the features and risks of an Equity Release plan please ask for a personalised illustration. Before you proceed with releasing equity, please ensure that you've read our list of things to consider about equity release.

We provide initial advice for free and without obligation. Only if you choose to proceed and your case completes would a typical fee of 1.3% of the amount released be payable.

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